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	<title>words that work</title>
	<link>http://wordsthatwork.us/site</link>
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		<title>Difficult Conversations in the Workplace</title>
		<description><![CDATA[The following is an excerpt from the new book, Words That Work in Business, published by PuddleDancer Press. We all face difficult conversations in the workplace: criticism from our boss, a conflict with a client, a co-worker we find irritating, a subordinate who submits incomplete work—these all might entail a conversation we do not look [...]]]></description>
		<link>http://wordsthatwork.us/site/2010/06/difficult-conversations-in-the-workplace/</link>
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		<title>Skills Instead of Solutions</title>
		<description><![CDATA[I used to think that I had to have the answers, that as a lawyer trying to settle a case it was my job to figure out the conflict and come up with a solution that would work for everyone. My emphasis was on rational and logical thinking, and I would try to intellectually understand [...]]]></description>
		<link>http://wordsthatwork.us/site/2010/05/skills-instead-of-solutions/</link>
			</item>
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		<title>About Nonviolent Communication (NVC)</title>
		<description><![CDATA[At the core of our work lies Nonviolent Communication (NVC), which offers a simple yet powerful process for communicating in all kinds of situations. NVC was developed in the 1960&#8242;s by Dr. Marshall B. Rosenberg, and has been used since then for conflict resolution and mediation around the world, as well as for personal growth [...]]]></description>
		<link>http://wordsthatwork.us/site/2010/04/about-nonviolent-communication-nvc/</link>
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		<title>Ike’s Story: From Lawyer to NVC Mediator</title>
		<description><![CDATA[With my past experience as a trial lawyer and current work with mediation, one might think that it was a simple, straightforward transition—from lawyer to mediator. In reality, when I withdrew from the practice of law at the end of 1999, mediation was not at all what I thought I might spend my time doing. [...]]]></description>
		<link>http://wordsthatwork.us/site/2010/04/ike%e2%80%99s-story-from-lawyer-to-nvc-mediator/</link>
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