words that work

Brian walks into the meeting with his team Monday morning determined to not react when Phil, a co-worker, speaks up. During the last two meetings, Brian has expressed his anger and then afterwards felt irritated and complained to another co-worker about how Phil is trying to take the project in the wrong direction. This time, [...]

When I do something that stimulates pain in another person and they tell me about it, often the trajectory for me is generally the same; I start out thinking that it’s all the other person and none of it is my fault. I protect myself and place all the blame elsewhere. Even in talking to [...]